•   Impact 鹰柏
     
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    Training

         
     

    Impact design and develop training options which are tailored to meet specific needs of the organization. These are based on an in-depth assessment and analysis of the existing level of performance, and the level of performance which the organization wishes to achieve.

     
         
         
     

    Training options may be in the following areas:

     
         
         
      Management  
         
     
    • Leadership Skills
    • Goal setting
    • Managing Non-Performance
    • Coaching for Performance
    • Health and Safety
     
         
         
      Sales  
         
     
    • Professional Selling Skills
    • Sales Management
     
         
         
      Customer Service  
         
     
    • Managing Difficult Customers
    • Telephone Customer Service
    • Customer Service Standards
     
         
         
      Communication Skills  
         
     
    • Telecommunications
    • Interpersonal skills
    • Presentation Skills
     
         
         
      Team Building  
         
     
    • Identifying team type styles
    • Team development
     
         

     

     

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